See why our clients trust us!
★★★★★
Kathy went above and beyond in so many ways throughout the closing process. Not only did she quickly and efficiently get our mortgage approved, but she took the initiative to readily find solutions for all the unexpected challenges that presented themselves throughout. My wife and I incurred unexpected medical issues, hospital stays and surgeries in the lead up to our closing. Kathy quickly found solutions that enabled us to close on time, and as smoothly as if we had no other competing priorities. Kathy not only setup a Notary to come to our house, so that my wife could sign over Power of Attorney to myself, she set up a Virtual Closing on our new home purchase, which was the quickest and most efficient closing we have ever been a part of. Combine all that with Kathy's prompt, frequent and informative communication, we have never had a better experience in obtaining a mortgage and going through the closing process, and my wife and I have now purchased 9 homes, and re-financed multiple others. I would highly recommend Kathy to anyone who is looking for mortgage services.
James
★★★★★
Eric is very knowledgeable! He communicates well and provides timely feedback to ensure a smooth process and share accurate results, start to finish. I would highly recommend using him from Riverside Mortgage to secure an optimal experience!
Seth
★★★★★
My experience with Kathy was excellent! She explained everything to me as we went along in my refi. Was easy to reach when I had a question. The whole experience was very quick and efficient.
Kathy
★★★★★
Brittany was fabulous!! Very knowledgeable and so helpful!! I wouldn’t have got my house without her!! She made everything so easy and is a valuable member of the team!!
Karyn
★★★★★
Kathy was very informative and readily available for questions. She found the perfect loan for me as a Disabled Veteran and worked very well with the Realtor and Financial Advisor. Highly recommended.
Charles
★★★★★
Kathy with Riverside Mortgage made the entire loan process very simple. She was patient with me while it took me 2 years to find the right house. Once I found it we closed on it in 2 weeks. Thank you for making it easy!
Joe
★★★★★
Eric at Riverside Mortgage was wonderful to work with. His attention to detail, ability to explain the whole process, responsiveness, reassurance, and professionalism is what makes us not only thankful for Eric but will continue to refer him to our friends and family!
Alexandira
★★★★★
Kathy was amazing from start to finish throughout this whole process. She was patient with me and always took the time to answer all of my questions. She always treated me like a friend and not just a client. I would highly recommend Kathy to anyone. If you're a first time home buyer or if you're needing a little change of scenery, Kathy and her team will be with you every step of the way!
Renae
★★★★★
Easy to work with and very helpful for someone who knows nothing! Made it quick and simple!
Cameron
★★★★★
Eric Lancaster is my mortgage man for life, always available and quick to respond, his guidance has made the mortgage process a breeze. With several options to choose from, his knowledge and expertise helped me find the perfect mortgage for my situation. Check out the new hybrid closing for some savings. I would recommend Riverside and Eric to all my friends and family and I have.
Peter
★★★★★
To be honest, this property my wife Zalia and I just closed on at 8744 was becoming a headache of a task to finally get to our closing. We had already been through 2 previous realtors before we were introduced to Eric Lancaster and his Boss, at Riverside Mortgage, who finally tenaciously helped us through the VA hoops we all had to jump through. I had almost given up until we were introduced to Eric and his Boss at Riverside Mortgage. On top of it all, the closing costs was half as much as we would have had to pay through the first 2 realtors, which especially made my hard working wife extremely happy happy happy. Thank You all at Riverside Mortgage; we sincerely and deeply appreciate your altruistic support in helping us through this real estate sale. And thanks for all of the extra goodies we were given after closing! Happy Happy Happy!
Lawrence
★★★★★
Great experience with Riverside!
Stacy
★★★★★
Kathy was excellent to work with and was very attentive to any and all questions or concerns we had! She was truly there for us every step of the way and gave us an amazing first time home buying experience!!! We cannot say enough good things about her and how helpful she was during the entire process!
Chloe
★★★★★
Kathy was amazing through our e tire process and answered any questions promptly and completely!
She also has told me to always call
With any questions or concerns she will be there for us
Sharon
★★★★★
Kathy Heckman and her team are incredible! Their commitment to putting clients first is evident in every interaction. As a locally owned company, they truly prioritize exceptional service, making the mortgage process smooth and stress free.
Karlie
★★★★★
Riverside Mortgage and Kathy Heckman give superb and outstanding service!
The rates offered and experience throughout the process to my clients is always amazing !
Barbara
★★★★★
Kathy is wonderful. She took me from inquiry to close and after. She’s knowledgeable, friendly, and efficient. I wouldn’t go anywhere else.
Karen
★★★★★
Wow - what a whirlwind - Eric Lancaster - giving you a shout out. I couldn't have gotten a better Loan Officer who out did my own bank. Eric went above and beyond the duties of a loan officer. He even helped move some of my items.
There is no hesitation to use Riverside Mortgage again. Working beyond the normal hours to git-ter done, NICE!! Thank you
TM Caldwell
★★★★★
Working with Eric at Riverside was a great experience! He worked so hard to help me refinance my home! I will forever be grateful for all of his hard work and dedication!
Tosha
★★★★★
Eric was fantastic and super easy to work with. Made the loan process a breeze.
Ed
★★★★★
Professional and timely response to all questions. Very pleased with our overall experience
Kevin
★★★★★
Eric is the best! Hands down you won’t regret working with him. He answers every single question you ask. He def works to get the best rate and is honest. I am now a proud home owner thanks to Eric!
Kaime
★★★★★
Riverside has extensive knowledge on all aspects of buying a home. They have been the most valuable resource throughout the entire home buying process (they've quite literally saved my thousands). They've done my last two homes - exceptional service.
Daniel & Allyson
★★★★★
They made buying a home a great experience. Very knowledgeable and most helpful in every way! Thank you for helping make our dreams come true!
Rachel
★★★★★
Used Riverside for my HELOC as well as a new mortgage. Both were painless and service and communication was top notch!
Keith
★★★★★
Amazing service from the most EXPERIENCED MORTGAGE TEAM in the region!
Highly recommended to buyers in all price categories and types of properties!
Barbara
★★★★★
Eric at Riverside Mortgage was wonderful to work with. His attention to detail, ability to explain the whole process, responsiveness, reassurance, and professionalism is what makes us not only thankful for Eric but will continue to refer him to our friends and family!
Alexandria
★★★★★
This team is hands down the best in the business, I have worked with a lot of lenders in my career never met a group that hits contract dates, gives great customer service, finds the best deals and has the ability to offer so many products to fit the needs of the client!
Tyler
★★★★★
Kathy’s definitely a class act deserving of a 5 star review, If you’re looking to purchase a home her knowledge and experience are top shelf, hands down the best in the biz!!
David
★★★★★
Although purchasing a home can be stressful, Kathy and the people at Riverside Mortgage helped with the process and paperwork and simply made it easy. They are all great to work with.
John
★★★★★
Eric L. Is the GREATEST.
Sarah
★★★★★
A+ service. Highly recommend!!
John
★★★★★
Eric Lancaster did a fantastic job helping us through the mortgage process - especially considering we were in different states (we were making a long distance relocation) and the deadlines we had to meet. We will definitely work with Eric when/if we move again.
Coleen
★★★★★
Eric was incredibly helpful. He absolutely knew what he was doing, and he was available whenever we had questions. Buying a house is always a stressful time, but because of Eric, securing a loan was one of the least stressful parts!
Mitchel
★★★★★
Was very happy with the quick service from Kathy. Very professional and courteous.
Vicky
★★★★★
My fiance and I have been working with Kathy at Riverside and have been happy with our experience so far. She has been extremely helpful in answering out questions and my millions of calls. The process has been smooth for the most part and she has even gone out of her way to help us complete the process. I would definitely recommend using Riverside Mortgage especially Kathy.
Ally
★★★★★
Kathy Heckman is absolutely FABULOUS! She went above and beyond for me as a new home buyer and has held my hand every step of the way. I can't put into words how thankful I am for everything she has done for me. She truly cares for her clients!!!! You would be in great hands with Riverside Mortgage!!
Heather
★★★★★
The amount of knowlege Kathy brings to her clients is unmatched! Without question she will find the answer to your lending needs and dig deeper to help guide you through even the toughest of loans.
Matt
★★★★★
Kathy is always available for questions and has amazing expertise and knowledge of the mortgage industry and can offer the perfect service for your needs.
Kristin


